Acquiring new customers is important for success, but maximising customer relationships is just as crucial. SAP Business One provides the tools to help you efficiently manage the entire sales process and customer lifecycle – from initial contact to final sale to after-sales service and support. Its integrated functionality provides a complete view of prospects and customers so you can better understand and meet their needs. As a result, you can turn prospects into customers, increase sales and profitability, and improve customer satisfaction.
SAP Business One enables our customers to collaborate on customer needs and deliver on those needs at a stated price and time, enabling a perfect order experience every time. Sales, Manufacturing, Logistics, and Finance work together and share information on customer interactions and orders to eliminate surprises, such as unsuccessful credit authorisations or supply chain disruptions.
Simplify pricing, contract, and order management to close faster.
Improve revenue and margin with insight and sales-process support.
Enable collaboration across the team that transforms the way sales operates.
Simplify pricing, contract, and order management.
Utilise document relationships to show complete life cycle and history.
SAP Business One supports the real-time collaboration that companies need and enables:
• Accurate understanding of customer needs and ability to deliver the perfect order • Accelerated time to quote, improved order accuracy, and higher sales revenue
• Accelerated time to quote, improved order accuracy, and higher sales revenue
SAP Business One connects processes for a variety of industry value chains by integrating horizontal lines of business with industry-specific solutions on-premise, in the cloud, and through mobile devices.
Not long ago, it was standard practice for wholesale distribution companies to stock their warehouses with inventory and then go out into their customer base and try to sell what they had in stock. Today the story is quite different. Faced with ever-more-demanding customers on the one hand and often-dramatic product proliferation from their suppliers on the other, companies need to do all they can to keep their customer service levels high while keeping their inventory levels under control. These practices lead to a lower cost of goods sold.
For wholesale distribution companies that Inecom engage with, the key to success on all fronts lies in effectively managing inventory. That means having the right material on hand when a customer needs it, but without having dead stock sitting around costing money. You have to ensure that you maintain the appropriate amount of adjusted safety stock. And through it all, you have to be able to take advantage of your suppliers’ special offers.
The challenge is not simply to have enough inventory on hand. You need to have the right inventory in the right quantities at the right time and at the right place. Every operational mistake you make in this area goes straight to your bottom line. For starters, you need to have clear visibility into your upcoming demand. And then you need to act on it by making the most economically intelligent buying decisions – which are critical to keeping inventory levels in line. The proper choices also enable you to keep “stock-out” situations to a minimum, which in turn keeps your customers. Of course it is not as simple as to have enough inventory on hand. You need to have the right inventory in the right quantities at the right time and at the right place. Every operational mistake you make in this area goes straight to your bottom line. For starters, you need to have clear visibility into your upcoming demand. And then you need to act on it by making the most economically intelligent buying decisions – which are critical to keeping inventory levels in line. The proper choices also enable you to keep “stock-out” situations to a minimum, which in turn keeps your customers satisfied and positions you as their supplier who gets things right.
So how do you go about getting your inventory right? By getting the right software! Based on our extensive experience with the wholesale distribution industry, Inecom delivers the consultancy required to deliver the Wholesale Distribution solution portfolio within SAP Business One. The Distribution solution is state-of-the-art for small and mid-size wholesale distribution businesses, worldwide. Powered by the SAP Business One ERP platform, the portfolio includes software for demand and supply management that gives a full range of functions and tools you need to manage your inventory – and much more.
SAP’s approach to demand and supply management draws on SAP Business One solutions for supply chain management and inventory collaboration that go far beyond the limits of a traditional inventory management approach. Of course you get an easy-to-use interface that allows you to perform all standard functions such as viewing your inventory levels over time for individual materials or groups of materials.
Sales management tools in SAP Business One allows you to create price quotes, enter customer orders, set up deliveries, update inventory balances, and manage all invoices and accounts receivable. SAP Business One offers efficient document development for every step throughout the sales process, including quotations. All relevant information is moved from one document to the next – from sales quotation to the sales order to delivery note to the AR invoice – saving you time and reducing errors. The solution also gives you the flexibility to adapt the steps in the sales process to fit your needs and specific business processes.
SAP Business One offers a simple yet powerful planning function to help you schedule and manage items that will be produced or purchased using a variety of criteria. SAP Business One replaces informal, ad-hoc, error-prone production scheduling with a more structured process using better information from bills of material, inventory data, inputs from scheduled production and purchase orders, and demand inputs from actual and forecasted orders.
Obtain a unique, time-phased view of business data with the dynamic opportunity-analysis report, which enables you to readily spot trends, patterns, and behaviours of sales opportunities and personnel.
SAP Business One provides for management of the item master data, serial numbers, and price lists, as well as being able to define alternative items, perform inventory increase or decrease adjustments, execute cycle counts, and generate pick lists for open sales orders.
No matter the size of the business we all need a systematic approach to managing the procurement process, from requesting supplier quotes to creating purchase requests to paying vendors. SAP Business One helps manage the complete order-to-pay cycle, including receipts, invoices, returns, and payments. Integrated reporting tools let you easily compare suppliers and prices to negotiate better deals and identify opportunities for cost savings.
• SAP Business One – Purchasing – Create purchase requests, POs and goods receipts; link purchasing documents and view document trails for audit purposes; and manage returns, additional expenses, and multiple currencies
• SAP Business One Master data management – Manage detailed data in a user-friendly interface, view account balance and purchase analyses, and maintain detailed item purchasing information with price lists and related information.
SAP Business One helps streamline the procurement processes of any organisation, driving compliance and control while cutting costs and risks.
Using a wizard that sends an e-mail to your vendors automatically with a URL that enables them to update their offers online
In easy-to-follow steps; use internal purchase requests for new or existing items; create blanket orders.
Link purchasing documents and view document trails for audit and research purposes.
Sourcing and procurement solutions found in SAP Business One can transform a business through:
• Better collaboration with suppliers
• Excellent sourcing and procurement processes
• Smoother operations with improved spend insights and higher compliance
SAP Business One connects the entire Purchase to Pay process with Customiosed Worksflows, Authorisations and Collaboration.
Use Advanced Available to Promise calculations and Management functions! SAP Business One provides accurate information about inbound and outbound shipments, inventory, and item location. You can value inventory using standard costing, moving average, FIFO, and other methods; monitor stock levels; and track transfers in real time. You can run real-time inventory updates and availability checks and manage standard and special pricing. You can also apply volume, cash, and customer discounts and run reports that reveal their impact.
Integrated sales, inventory, and operations planning helps companies manage uncertainty and capitalise on opportunities by gathering data and performing analyses to anticipate change and make adjustments. It enables collaborative decision-making across the enterprise to effectively drive sales, increase profitability, and improve customer service.
Perform MRP and match demand with supply.
Improve service levels by maximising inventory availability across multiple warehouses or even companies.
Align sales and operations with budgets to maximise revenue and profits.
Balance demand by determining optimal inventory targets at every tier.
SAP Business One uses the latest “In-Memory” technology to deliver a real-time view of relevant supply-chain planning information. These powerful, highly scalable applications enable planners to:
• Improve the speed, agility, and accuracy of planning
• Optimise product and customer
• Identify opportunities to increase revenue and market share
• Improve inventory
• Improve inventory efficiency to reduce costs
• Balance demand and supply as markets change